> For the complete documentation index, see [llms.txt](https://docs.netsimpler.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.netsimpler.io/en/netsimpler/ecommerce/managing-orders.md).

# Managing Orders

The orders tab enables you to get an overview of all orders within your entire store front and specific funnels. You'll be able to view and edit:

* Orders
* Archived Orders
* Abandoned Cart
* Paid status changes
* Order status
* Exporting orders

![](https://tawk.link/5fdb9abedf060f156a8e15f1/kb/attachments/OWRMoGsYjb.png)

**Orders**

The orders tab show a list of people who have purchased from you. Here you can also select and update order status. You can also select the customer to view their profile via the CRM. 

![](https://tawk.link/5fdb9abedf060f156a8e15f1/kb/attachments/-fUE5rM-h3.png)

You will notice an actions tab that is located next to the invoice number '**Invoice #201**' here are some new options you can use:

1. **+ Add new item**
2. **Archive order**
3. **Send order details to customer**

![](https://tawk.link/5fdb9abedf060f156a8e15f1/kb/attachments/A-BO-VNnrv.png)

1\. **Add new item** - You can now add more items to the users profile and will be added to their existing order ready for a payment email to be automatically sent.

**Adding a new item:** 

Select add new item > Select product from list > Change the qty and price if required > Now the item will be added to the customers profile as shown below

![](https://tawk.link/5fdb9abedf060f156a8e15f1/kb/attachments/q2kHHdeqAk.png)

You can now send an email to the customer using the blue button - Send order update email


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